Your privacy matters to awi4d. This Privacy Policy explains in plain, professional terms exactly what personal data we collect, why we collect it, how we use and protect it, how long we keep it, and what rights you hold over your own information as an awi4d member.
awi4d is committed to protecting the privacy and personal data of all individuals who interact with the awi4d Platform, including registered members, visitors to our website, and individuals who contact our customer support team. This Privacy Policy sets out a complete and transparent account of our data processing practices in language that any reader should be able to understand without specialist legal training.
This Policy applies to all personal data collected by awi4d through the awi4d.pro website and all associated services, including the sportsbook, live casino, slots, Sic Bo and Bandar Ceme (Indonesia's traditional domino-style card game) products. It covers data collected both automatically through your use of the Platform and data that you provide to us directly during registration, account management, and communications with our support team.
By using the awi4d Platform, you acknowledge that your personal data will be processed in the manner described in this Policy. If you do not agree with any aspect of this Policy, you should not use the Platform and should contact us to discuss the closure of any existing Account.
The data controller responsible for the personal data collected through the awi4d Platform is the operating entity behind awi4d.pro. As the data controller, awi4d determines the purposes and means by which your personal data is processed and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable data protection principles.
awi4d processes personal data primarily in connection with providing online betting and gaming services to members located in Indonesia. All data processing activities are conducted in accordance with internationally recognised data protection standards, and awi4d maintains appropriate technical and organisational measures to ensure that personal data is handled responsibly at every stage of its lifecycle.
awi4d collects the following categories of personal data in connection with the operation of the Platform and the provision of services to members:
awi4d collects personal data through the following channels and mechanisms:
| Collection Channel | Types of Data Collected |
|---|---|
| Account Registration Form | Full name, date of birth, email address, mobile number, and chosen account credentials submitted by the Member at the time of registration on the Platform. |
| KYC Verification Process | Identity documents, proof of address documents, and selfie or video verification materials submitted by the Member in response to a KYC verification request. |
| Deposit & Withdrawal Requests | Bank account details, e-wallet identifiers, and transaction amounts provided by the Member when initiating a financial transaction on the Platform. |
| Platform Usage (Automated) | IP address, device identifiers, browser and OS information, session data, and gameplay activity collected automatically by Platform systems when a Member accesses and uses the Platform. |
| Cookies & Analytics | Browsing behaviour, page interactions, session duration, and returning visitor data collected via cookies and similar tracking technologies as described in Section 11. |
| Customer Support Interactions | Name, email address, Account ID, and the content of any enquiry or complaint submitted to the awi4d support team via live chat or email. |
| Third-Party Verification Services | Supplementary identity and fraud-risk data received from third-party KYC and AML service providers engaged by awi4d to verify Member identity and assess transaction risk. |
awi4d processes personal data only where a valid legal basis exists for doing so. The table below sets out the primary purposes for which we process your data and the corresponding legal basis for each:
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your Member Account | Performance of a contract — necessary to provide you with access to the Platform and its services. |
| Processing deposits and withdrawals in IDR | Performance of a contract — necessary to fulfil financial transactions requested by the Member. |
| Conducting KYC identity and age verification | Legal obligation — awi4d is required to verify Member identity and age compliance as part of its responsible gaming and AML obligations. |
| Fraud detection and prevention | Legitimate interests — awi4d has a legitimate interest in protecting the Platform, its Members, and its financial systems from fraudulent activity. |
| Anti-money laundering (AML) monitoring | Legal obligation — awi4d is required to monitor transactions for signs of money laundering and report suspicious activity in accordance with applicable law. |
| Responsible gaming monitoring and intervention | Legal obligation and legitimate interests — awi4d monitors Member gambling patterns to identify problem gambling indicators and fulfil responsible gaming obligations. |
| Sending account notifications and service updates | Performance of a contract and legitimate interests — necessary for communicating important account and service information to Members. |
| Sending promotional communications | Consent — promotional emails and offers are sent only to Members who have opted in to marketing communications. Consent may be withdrawn at any time. |
| Improving Platform features and user experience | Legitimate interests — awi4d uses aggregated and anonymised usage data to identify areas for improvement and develop new Platform features. |
| Responding to customer support enquiries | Performance of a contract and legitimate interests — necessary to resolve Member queries and maintain service quality. |
awi4d does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared with third parties only in the limited circumstances described below, and in each case only to the extent necessary for the stated purpose:
To process deposits and withdrawals, awi4d shares relevant financial and identity data with payment processing partners that operate the connections to Indonesian bank networks (BCA, BRI, BNI, Mandiri, and others) and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja). These partners act as data processors on awi4d's behalf under binding data processing agreements and are permitted to use Member data only for the specific purpose of processing the relevant financial transaction.
awi4d engages specialist third-party identity verification and anti-money laundering service providers to assist with the KYC process. Identity documents and related personal data submitted by Members for KYC purposes are shared with these providers solely for the purpose of identity verification and fraud risk assessment. All such providers operate under contractual data protection obligations consistent with this Policy.
Third-party game studios and content providers whose games are available on the awi4d Platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, and others — may receive limited technical data (such as a pseudonymous session token and bet values) necessary for game session initialisation and result recording. These providers do not receive Members' full names, contact details, or financial data.
awi4d may disclose personal data to competent authorities, law enforcement agencies, or courts where required to do so by applicable law, valid legal process, or regulatory directive. awi4d will, where legally permitted, notify the affected Member of any such mandatory disclosure request prior to complying.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of awi4d's assets, Member personal data may be transferred to the acquiring entity as part of the transaction. awi4d will notify affected Members of any such transfer via email notification to their registered Account email address and will ensure that the acquiring entity is bound to honour the commitments set out in this Privacy Policy.
Given the global nature of online gaming infrastructure, some of the third-party service providers engaged by awi4d — including game studios, cloud hosting providers, and KYC verification platforms — may process Member personal data on servers located outside Indonesia. Where personal data is transferred internationally, awi4d takes steps to ensure that appropriate safeguards are in place to protect the data to a standard at least equivalent to that required under applicable data protection law. These safeguards include contractual data processing agreements incorporating internationally recognised standard contractual clauses, and the selection of vendors that maintain recognised security certifications.
If you would like further information about the international transfer arrangements applicable to your personal data, please contact us at [email protected].
awi4d retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation. The following retention periods apply:
On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Where data cannot be immediately deleted due to technical constraints in backup systems, it is protected from further processing until deletion is technically feasible.
awi4d applies a multi-layered security architecture to protect Member personal data against unauthorised access, disclosure, alteration, or destruction. The following technical and organisational measures are in place:
All data transmitted between your device and the awi4d Platform is encrypted using industry-standard TLS/SSL protocols, preventing interception by third parties during transit.
Sensitive data fields including KYC documents, financial account details, and passwords are encrypted at rest in our database systems using strong encryption algorithms.
Access to Member personal data within awi4d's internal systems is strictly limited to personnel who require it to perform their role, governed by role-based access controls and logged audit trails.
awi4d's security infrastructure includes real-time monitoring for suspicious access patterns, brute-force attempts, and anomalous account activity, with automated alerts and response protocols in place.
While awi4d takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that poses a risk to Member rights and freedoms, awi4d will notify affected Members promptly and take immediate remedial action.
As an individual whose personal data is processed by awi4d, you hold the following rights in relation to that data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within five business days and will fulfil valid requests within 30 days of receipt, unless a longer period is necessary for complex requests, in which case we will notify you of the expected timeline.
You have the right to request a copy of the personal data that awi4d holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update basic account details directly via Account Settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations that require us to retain certain data.
You may request that awi4d restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you prefer restriction to erasure.
Where processing is based on your consent or on the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling. You may also withdraw consent for marketing communications at any time via Account Settings.
Please note that some of these rights are not absolute and may be subject to limitations where awi4d has overriding legal obligations — for example, we are required to retain KYC and transaction records for specified periods under AML law regardless of an erasure request. Where a right cannot be fully exercised due to such obligations, awi4d will explain this clearly in our response to your request.
awi4d uses cookies and similar tracking technologies to enable the Platform to function correctly, to maintain your logged-in session, to remember your preferences, and to collect anonymised usage data that helps us improve the Platform over time. The following categories of cookies are in use on the awi4d Platform:
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Functional | Required for core Platform functionality including maintaining your login session, storing cart or bet slip data, and ensuring security token validation. Without these cookies the Platform cannot operate. | No — essential for Platform operation. |
| Performance / Analytics | Collect anonymised data about how Members use the Platform — which pages are visited most, how long sessions last, and where users navigate from. Used to identify areas for improvement. | Yes — via browser cookie settings. |
| Preference / Personalisation | Remember your language preferences, display settings, and previously viewed game categories to provide a more personalised experience on return visits. | Yes — via browser cookie settings. |
| Security / Fraud Detection | Track device fingerprint signals and session behaviour to identify unusual access patterns that may indicate Account compromise or fraudulent activity. | No — required for Member account protection. |
You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling performance or preference cookies may affect the quality of your experience on the Platform, but will not prevent you from accessing core services. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
The awi4d Platform is strictly intended for adults aged 21 years and over. awi4d does not knowingly collect personal data from any individual under the age of 21. Our registration process includes mandatory date-of-birth capture and is followed by KYC age verification procedures specifically designed to prevent access by minors.
If awi4d discovers that personal data has been collected from an individual under the age of 21 — whether through self-reporting, KYC findings, or third-party notification — the relevant Account will be immediately suspended, all personal data associated with that Account will be deleted in accordance with our data minimisation obligations, and the matter will be handled in accordance with our responsible gaming policy.
The awi4d Platform integrates content and services from third-party providers, including game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, Pocket Games Soft, and others), payment infrastructure providers, and analytics tooling. These third parties may set their own cookies or collect limited technical data as part of delivering their services within the Platform environment.
awi4d does not control the privacy practices of third-party service providers and is not responsible for their independent data processing activities. Each third-party provider operates under its own privacy policy. awi4d selects third-party partners carefully, requires them to maintain appropriate data security standards, and only shares the minimum data necessary for each provider to fulfil their specific function within the Platform.
Links to external websites are not featured on the awi4d Platform. All navigation within awi4d.pro remains within the awi4d domain and is governed solely by this Privacy Policy.
awi4d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made — meaning changes that affect your rights or the way your data is used in a meaningful way — awi4d will notify registered Members by email to their registered Account email address and will post a prominent notice on the Platform for a minimum of 14 days before the updated Policy takes effect.
Non-material changes, including minor clarifications and typographical corrections that do not affect the substance of the Policy, may be made without prior notice. The effective date at the top of this document will be updated on every revision. Your continued use of the Platform following the effective date of any updated Policy constitutes acceptance of the revised terms. The current version of this Privacy Policy is always available at awi4d.pro/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by awi4d, please contact our support team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.
If you are not satisfied with awi4d's response to a privacy complaint, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction. awi4d will cooperate fully with any such authority in connection with a complaint investigation.
These are the core data protection principles that guide every decision awi4d makes about how your personal information is handled.
awi4d does not sell, rent, or trade Member personal data to any third party for commercial or marketing purposes. Your information belongs to you and is used exclusively to operate and improve the awi4d Platform.
Every data transmission between your device and the awi4d Platform is protected by 256-bit SSL/TLS encryption. Sensitive stored data including KYC documents and financial details is also encrypted at rest.
awi4d Members hold full rights over their personal data — access, rectification, erasure, portability, and the right to object to certain processing. Requests are handled promptly via [email protected].
awi4d retains personal data only as long as necessary for its stated purpose or as required by law. On expiry of the applicable retention period, data is securely and permanently deleted or anonymised.
This Privacy Policy is written in plain, professional English — not buried in legal jargon. awi4d maintains internal audit logs of all data processing activities and keeps this Policy current with any changes to our practices.
awi4d's data practices are designed with Indonesian members in mind — covering local bank and e-wallet identifiers (BCA, BRI, OVO, DANA), IDR transaction records, and KYC processes aligned to Indonesian identity documentation standards.
Your privacy and security are foundational to everything awi4d does. Register your account today, explore our full game library, or browse the FAQ if you have any remaining questions.
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